Smart tech transforms employee benefits

benefitsConnect Inc. revolutionizes benefit plans in Canada, offering rapid onboarding and enhanced tools

Smart tech transforms employee benefits

In an article by Benefits and Pension Monitor, benefitsConnect Inc. continues to push the envelope in employee benefit plans, savings plans, and workplace solutions within the group insurance and retirement sector. 

Founded in 2001, the Toronto-based advisory firm leverages smart technology to accelerate processes and enhance user experience. 

Setting up employee benefit or retirement plans in Canada often takes over five weeks. Companies seek rapid onboarding, enhanced communication tools, and self-service options for employees. 

benefitsConnect addresses these needs by onboarding small clients in a day and larger clients in less than two weeks, provided electronic information is available. 

“benefitsConnect allows employees and employers to have a deeper, more meaningful connection to their benefit plan. Increased access to information, data, and HR tools are a critical piece of the benefitsConnect ecosystem that pushes the industry ahead,” states Marcus Crossdale, director of operations. 

The firm's use of API connections reduces setup time and improves user experience through the benefitsConnect OS. Plan administrators can make real-time changes via the benefitsConnect Administration Portal, which streamlines operations.  

Features include electronic employee enrollment, HRIS capabilities, and a comprehensive in-house library for employees. 

Jaclyn Dobing, account executive and technology lead, notes, “benefitsConnect provides speed and efficiency desired by both employers and employees, contributing to the modernization of the insurance industry.” 

The benefitsConnect App enables employees to self-serve with a wide range of information and tools. Their Employee Perks Program offers nontraditional products such as discount programs, insurance, mortgage advice, mental health services, and online pharmacy delivery, all accessible via the app or website.  

Metrics indicate high employee engagement with the Perks Program. 

The industry has recognized benefitsConnect's contributions with several awards, including: 

  • Inaugural Service Provider Award 2023, Benefits and Pensions Monitor 
  • Employee Benefit Consultant of the Year Canada 2024, Corporate Vision 
  • HR Management Platform of the Year Canada 2024, Corporate LiveWire Innovation & Excellence Awards 2024 
  • Top Consultant Canada 2024, Benefits and Pensions Monitor 

benefitsConnect remains committed to enhancing advice, service, and administration in the total rewards space, empowering employees with cutting-edge technology for unparalleled service.